1) Refunds Resulting from Course Cancellation
The Academy will refund, within 14 days, all fees where the Academy cancels the course or where the commencement of the course is postponed more than one semester.
2) Refunds Resulting from Student Withdrawals
A student withdrawing from a course or units of study, whether before or after the census date, should give written notice of their withdrawal, the reason/s why and any supporting documentation to the Registrar. Students wishing to alter their enrolment should complete the Student Enrolment Variation form. Students wishing to withdraw from the course entirely should complete the Notification of Student Withdrawal form. Both forms are available from the General Office.
Withdrawal Before the Census Date
Where a student withdraws from a course prior to the census date, any upfront tuition fees already paid to the Academy will be refunded as follows:
Students who have applied for FEE-HELP assistance will not incur a FEE-HELP debt for their current units if they withdraw before the census date but will be liable for a withdrawal fee as follows:
Notification of Withdrawal forms will not be accepted for processing unless accompanied by the applicable withdrawal fee. This amount will be calculated upon the date on which the form, with accompanying payment, is accepted for processing. Students who have already paid upfront tuition fees may elect to have the withdrawal fee deducted from the balance due to be refunded.
3) How to Apply for a Refund
A refund application is included in the Notification of Withdrawal form. Once the form is accepted for processing (see above), in accordance with the provisions of this policy on tuition fee refunds the Academy will, within 28 days of receipt of written notification, refund fees paid.
4) Cancellation of Enrolment Arising From Student Default
A cancellation fee of 100% of the current semester fee applies where a student’s enrolment is cancelled for any of the following reasons:
The Academy reserves the right to withhold granting the Award attained by the student if their fees remain outstanding. If a student wishes to appeal a decision regarding their application for a refund they should access the Academy’s Grievance Procedures: Non-Academic Matters.